YourHelper Privacy Policy
Last Updated: June 3rd, 2026
1. Information We Collect
We may collect the following types of information to provide and improve our services:
- User-uploaded content: videos, spreadsheets, documents, etc., used for AI analysis and tool functionality.
- Device information: IP address, browser fingerprint, User-Agent, and other technical data for security and optimization.
- Usage data: feature usage, analytics results, and operation logs for service improvement.
2. How We Use Information
We use collected information for purposes including:
- AI analysis and processing: providing intelligent recommendations, automation tools, and learning assistance.
- Model training and optimization: improving AI performance without exposing personal identity.
- Service improvement: enhancing platform features, user experience, and interface design.
- User support: troubleshooting issues and providing technical assistance.
3. Data Storage and Security
- User content may be retained for AI model training and feature improvement.
- Analysis results may be stored permanently for service optimization and historical reference.
- EU users are protected under GDPR requirements.
- We implement reasonable technical and administrative measures to safeguard data, though transmission cannot be guaranteed 100% secure.
4. User Rights
You may:
- Access your personal data: request copies of your uploaded or generated data.
- Stop using services: discontinue use at any time, after which new data will no longer be collected.
Important Notice: Content uploaded for AI training cannot be deleted once processed. By using our services, you agree to these terms.
5. Third-Party Services
- We use cloud service providers for data storage and may use third-party AI models for processing.
- We do not sell user data, and only share necessary data for service provision and product improvement.
6. Contact
For privacy inquiries, please contact:
Email: mymyxi@163.com